Terms and Conditions - Gardeners Wembley
Welcome to Gardeners Wembley. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
1. Definitions
"Company" refers to Gardeners Wembley.
"Client" refers to the individual or entity requesting or receiving our gardening services.
2. Services Provided
Gardeners Wembley offers a range of gardening services including, but not limited to, lawn maintenance, landscaping, planting, pruning, and garden design. All services are subject to availability and may be modified at the discretion of the Company.
2.1 Service Agreement
Upon agreement, the Company will provide the Client with a detailed description of the services to be performed, including timelines and costs.
3. Payment Terms
All payments for services rendered are due upon completion unless otherwise agreed in writing. We accept various forms of payment including cash, credit card, and bank transfers.
3.1 Pricing
Prices for services are subject to change based on the scope of work, materials required, and other factors. Clients will be informed of any changes prior to service commencement.
4. Cancellations and Refunds
Clients may cancel scheduled services with a minimum of 24 hours notice. Refunds for canceled services will be processed based on the time of cancellation and the nature of the services scheduled.
4.1 Cancellation Policy
- Notice of cancellation must be provided at least 24 hours in advance.
- Late cancellations may incur a fee up to 50% of the service cost.
- No-shows without notice may be charged the full service fee.
5. Client Responsibilities
The Client agrees to provide access to the property and ensure that the work area is safe and free from hazards. The Client is responsible for informing the Company of any potential risks or special instructions related to the property.
5.1 Property Access
Clients must ensure that paths and areas to be serviced are accessible to our personnel and equipment.
6. Liability Limitation
Gardeners Wembley is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the total amount paid for the services provided.
6.1 Insurance
The Company maintains appropriate insurance coverage for its operations. Clients are advised to have their own insurance for any personal property on the premises.
7. Intellectual Property
All materials, designs, and content created by Gardeners Wembley for the Client are the intellectual property of the Company unless otherwise agreed in writing.
7.1 Use of Materials
Clients may use the materials provided for personal use, but redistribution or commercial use is prohibited without explicit permission.
8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Gardeners Wembley operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in this area.
8.1 Dispute Resolution
In the event of a dispute, both parties agree to seek mediation before pursuing legal action.
9. Changes to Terms
Gardeners Wembley reserves the right to modify these terms and conditions at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.
9.1 Notification of Changes
Changes will be communicated via email or through our official communication channels at least 30 days prior to their implementation.
10. Termination
Either party may terminate the service agreement with written notice. Upon termination, the Client is liable for payment for all services rendered up to the termination date.
10.1 Effect of Termination
Termination does not absolve the Client from fulfilling payment obligations for services already performed.
11. Privacy Policy
Gardeners Wembley is committed to protecting the privacy of our Clients. All personal information collected is used solely for the purpose of providing our services and will not be shared with third parties without consent, except as required by law.
11.1 Data Protection
We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal data.
12. Force Majeure
The Company is not liable for any failure to perform its obligations due to circumstances beyond its reasonable control, including natural disasters, wars, or other emergencies.
12.1 Notification of Force Majeure
In the event of a force majeure, the Company will notify the Client as soon as possible and outline the steps to be taken.
13. Severability
If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will continue to be in effect.
13.1 Entire Agreement
These terms constitute the entire agreement between the Client and Gardeners Wembley regarding the services and supersede all prior agreements.
14. Acceptance of Terms
By engaging our services, the Client acknowledges that they have read, understood, and agree to be bound by these terms and conditions.